Wood Care and Maintenance

The following information is provided to answer frequently asked questions about wood care and maintenance. Please read this information carefully. If you have any additional questions, please call or e-mail us.

Preventive Care

• Never use abrasive cleaners, scouring powder, or steel wool. Please refer to Regular Maintenance on how to clean a wood floor.
• Place a floor mat or throw rug at outside doorways.
• Place a mat in front of the kitchen sink.
• Never wet-mop a wood floor. Standing water can dull the finish, damage the wood, and leave a discoloring residue.
• Wipe up food and liquid spills immediately with preferably a dry towel or you may use a slightly dampened towel.
• Always make sure furniture legs have large surface, non-staining floor protectors. When moving heavy furniture, completely pick up and carry the furniture to its new location.
• Cleats, sport shoes, or high heels can dent the floor's surface.

Regular Maintenance

• Regular dust mopping or vacuuming is an essential part of wood floor care. A good quality dust mop or vacuum head is the most effective tool for cleaning dust and dirt off the floor. Dust or vacuum as necessary to keep grit off the floor.

• For general cleaning, we carry Bona™ Swedish Formula™ Hardwood Floor Cleaner. It is a water-based, environmentally responsible cleaner specifically formulated to clean all polyurethane finished wood floors or factory prefinished no-wax floors. With Bona Swedish Formula™ Hardwood Floor Cleaner, you'll quickly wipe out red wine, dried spaghetti sauce, mustard, ketchup, heel scuffs, and other potential hazards. Unlike other all-purpose cleaners or oil-soaps, Bona™ Swedish Formula™ Hardwood Floor Cleaner is designed to tackle all types of stains without dulling your floor finish or leaving any oily residue which may cause an adverse effect on a recoat of finish at a later date. Bona™ Swedish Formula™ Hardwood Floor Cleaner is ready to use straight from the bottle, and since mixing isn't required, it's never too strong or too weak. Simply spray the solution directly onto a terrycloth towel or mophead and then apply to floor.

Carpet Care and Maintenance

The following information is provided to answer frequently asked questions about carpet installations and maintenance. Please read this information carefully. If you have any additional questions, please call or e-mail us.

Immediately After Installation

Some shedding is common in new carpet. The loose fibers are easily removed through regular vacuuming. This condition will diminish after a few weeks or months depending on vacuum frequency. If carpet shows snags or sprouts, clip them with scissors. Do not pull them.

Preventive Care

• Vacuum regularly. If you can, vacuum high-traffic areas two or three times a week, and vacuum other areas weekly.
• Move heavy furniture occasionally to avoid excessive pile crushing.
• Avoid prolonged periods of direct sunlight.
• Do not use chairs or appliances with wheels or rollers that are moved over the carpet unless you place a rubber mat under them.

Regular Maintenance

• Vacuum regularly to keep soil from becoming embedded in carpet's pile. Vacuuming is the best thing you can do to extend the useful good-looking life of your carpet.
• Spot clean the carpet as long as possible to forestall an overall carpet cleaning. Blot liquid spills quickly with a clean cloth or towel. Repeat as necessary before using a detergent or other cleaning solution.

Vinyl Care and Maintenance

The following information is provided to answer frequently asked questions about vinyl installations and maintenance. Please read this information carefully. If you have any additional questions, please call or e-mail us

Immediately After Installation

• Keep traffic light during the first 24 hours so adhesive can dry properly. If floor has been seamed, avoid stepping on the seam sealer for 24 hours so it can dry undisturbed.
• Avoid scrubbing or washing the floor for at least three days after installation. Spot clean the floor, avoiding all seams. Clean any adhesive residue with a clean white cloth dampened with mineral spirits.
• Furniture should not be placed on the floor until the adhesive has had adequate time to dry (at least 24 hours).
• Always move heavy furniture and appliances with care to avoid gouging or tearing the floors.

Preventive Care

• Always make sure furniture legs have large surface, non-staining floor protectors.
• Place mats at outside entrances to prevent dirt, grit, and soil from being tracked onto your floor. Use 100% latex-backed mats, because some rubber-backed mats or carpets may permanently stain your floor.

Regular Maintenance

• Sweep or vacuum regularly to remove dirt and grit that can abrade, dull or scratch your new floor. Do not use a vacuum with a beater brush, because it may damage the floor's surface.
• Occasional mopping with a resilient floor cleaner (follow directions closely). Avoid one-step "mop and polish" products, dish washing liquids, and oil-based cleaners. Also avoid cleaners that contain abrasives or solvents which may permanently damage your floor.

Laminates Care and Maintenance

The following information is provided to answer frequently asked questions about laminates care and maintenance. Please read this information carefully. If you have any additional questions, please call or e-mail us.

Preventive Care

• Place a floor mat or throw rug at outside doorways.
• Always make sure furniture legs have large surface, non-staining floor protectors.
• Use a vacuum cleaner or dust mop to keep grit off the floor.

Regular Maintenance

• Vacuum or dust mop to remove loose dirt or grit.
• Damp mop using warm water; do not saturate floor. Change water as necessary to keep clean.
• Do not use polishes or waxes.
• Never use abrasive cleaners, scouring powder, or steel wool.
• Wipe up spills immediately. Avoid allowing liquids to stand on the floor.